Frederick Wallace Smith was born in Marks, Mississippi
on August 11, 1944. After Vietnam service as a Marine
Corp officer and aviator, he incorporated Federal Express
in 1971 in Little Rock, Arkansas. Smith's concept for
"FedEx" was simple: fast jets devoted to overnight package
delivery, and a team of people dedicated to the highest
quality of service.
The FedEx "hub-and-spoke" distribution method proved
successful with the first hub in Memphis, Tennessee. As
FedEx grew, the main obstacle to expansion was regulatory
limit on the capacity of air taxi aircraft. Smith organized
a campaign to deregulate the air freight industry, and in
1977 his effort paid off. With the restrictions lifted, FedEx
began buying larger aircraft and expanding its route structure
internationally. The purchase of the Flying Tiger Line in 1988
added destinations in Asia and opened routes to Australia and
South America.
FedEx pioneered the use of information technology in the air
freight industry. They were the first express company to use
bar-code systems to track package status enroute, and the first
to give high-volume customers their own computer terminals to
process shipments. With over 600 aircraft by 2000, FedEx
became the largest air cargo carrier in the world.
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